Privacy Policy

Last Updated: 2026

Welcome to fenpaddle.co.uk ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our Site includes:

• Personal Data: Name, email address, postal address, telephone number, and date of birth when you voluntarily submit contact forms or sign up for newsletters.
• Technical Data: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, links clicked, referral sources, and clickstream data.
• Cookies and Similar Technologies: Information collected through cookies, pixels, web beacons, and local storage mechanisms.
• Affiliate Tracking Data: Information to track affiliate referrals, conversions, and commission calculations related to Grosvenor Casino and other partner operators.

How We Use Information

We use the information we collect for the following purposes:

• Analytics: To understand how visitors interact with our Site, improve user experience, and measure Site performance.
• Affiliate Tracking: To track referrals to partner casinos (including Grosvenor Casino), monitor conversions, and calculate affiliate commissions.
• Site Improvement: To enhance our content, functionality, and overall Site design based on user behaviour and feedback.
• Communication: To respond to inquiries, send newsletters, and provide updates about our Site and services (only with your consent).
• Compliance: To comply with legal obligations and respond to lawful requests from authorities.
• Security: To detect, prevent, and address fraud, abuse, and security incidents.

Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for Site functionality and cannot be disabled.
• Analytics Cookies: Help us understand user behaviour through services like Google Analytics.
• Marketing and Affiliate Cookies: Track affiliate referrals and monitor conversions with casino partners.
• Third-Party Cookies: Set by advertising partners and service providers.

Managing Cookies: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling essential cookies may impact Site functionality. You can opt out of analytics tracking by configuring your browser settings or using third-party opt-out tools.

Third-Party Links

Our Site contains links to third-party websites, including Grosvenor Casino and other casino operators and affiliate partners. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies before providing any personal information or engaging with their services.

When you click on affiliate links to partner casinos, you leave our Site and enter their domain. Any transactions or data you provide to these third parties are governed by their own privacy policies, not ours.

Your Rights

Under UK and EU Data Protection Law (UK GDPR): You have the following rights:

• Right of Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data (subject to legal obligations).
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a portable format.
• Right to Object: Object to certain types of processing, including marketing communications and affiliate tracking.
• Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO).

For US Visitors: If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA). We comply with applicable US privacy laws to the extent they apply.

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Contact Information: Retained until you request deletion or unsubscribe from communications.
• Affiliate Tracking Data: Retained for the duration of our affiliate relationship and for a period necessary to settle commissions (typically 12-24 months).
• Analytics and Usage Data: Typically retained for 12-24 months from collection.
• Cookies: Session cookies are deleted when you close your browser; persistent cookies expire based on their configuration.

If you request deletion, we will erase your data within 30 days unless we are required to retain it for legal, contractual, or compliance purposes.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights regarding this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Website: fenpaddle.co.uk

We will respond to your request within 30 days or as required by applicable law.

Data Protection Authority: If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.